How can I assign names to my batches?
2 Out of 4 Found HelpfulEasily assign names to your batches when importing shipments via CSV file or connected store. You can also visit your Batches page (left sidebar menu) to edit the name of any existing batch. This is an optional step that will help you stay organized when reviewing batches on your Batches page. Your custom name (up to 50 characters) will be dis...
Read MoreHow will I know ShipShop has received my batch?
1 Out of 4 Found HelpfulOnce your batch has been received by our team, the shipments within the batch will transition from 'Pending' to 'In-transit' (located in the left sidebar). Your batch will also be updated from 'Pending' to 'Received'. However, until all shipments within the batch have been received, the batch will remain open in the 'Pending' tab.
How is it possible to submit multiple batches simultaneously? How can I consolidate them?
1 Out of 4 Found HelpfulYou can drop off multiple batches at once, however we recommend combining them whenever possible to keep your account organized. If you use a store integration or the ShipShop CSV to import your shipments, you can add them to the same batch with each import. If your account is cluttered with batches, try combining them into one. To do this, go...
Read MoreEnsure all your shipments are ready for ShipShop to receive by creating and paying for them. Then, navigate to 'Batches' in the left sidebar, select your desired batch and click 'Print Batch Label' in the top right corner. Your batch label will print just like your postage labels.
For a streamlined shipping experience, batching your shipments is the way to go. Consolidating your parcels both in your ShipShop account and physically is essential for a successful delivery. Give us a call and we will help you with the batching process.
How can I batch if I have less than 10 shipments?
2 Out of 4 Found HelpfulIf you are visiting one of our drop spots, arranging a pickup, or mailing-in your shipments, we encourage you to create a batch for all of them. This allows us to accurately verify the contents of your shipment when you are unable to be present. Even if you have fewer than 10 shipments to drop off at a branch, batching is still highly recommen...
Read MoreSubmit a ticket and we’ll get back to you as soon as possible.